Terms & Conditions
1. Agreement to Terms
Welcome to Alpman Supplies (“Company,” “we,” “us,” or “our”). By accessing or using our website at https://alpmansupplies.com/, requesting quotes, or placing wholesale orders for dog, cat, or horse products, you (“Client,” “Buyer,” or “You”) agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must refrain from using our services.
2. Business-to-Business (B2B) Scope
Alpman Supplies operates as a specialized Business-to-Business (B2B) wholesaler and custom sourcing partner. Our products and services are intended exclusively for commercial entities, retail stores, e-commerce sellers, veterinary clinics, and equestrian establishments. By submitting an inquiry, you verify that you are purchasing for commercial resale, distribution, or operational use.
3. Wholesale Inquiries & Orders
- Quotes & Estimates: Price quotes provided via email, phone (+1 (737) 473-7902), or written invoice are subject to confirmation based on product availability, production timelines, and freight costs.
- Minimum Order Quantities (MOQs): All wholesale orders are subject to product-specific MOQs as indicated on written commercial invoices.
- Order Acceptance: An order is deemed accepted only after written confirmation and receipt of the agreed deposit or full payment as specified in the invoice.
4. Pricing & Payment Terms
All pricing is listed in United States Dollars (USD) unless explicitly stated otherwise. We reserve the right to adjust wholesale pricing to reflect manufacturer cost changes, raw material updates, or tariffs prior to order confirmation.
Payment must be made through approved channels (ACH wire transfer, commercial credit card, or approved invoice financing) in accordance with the payment terms specified on your commercial invoice.
5. Shipping, Warehouse Pickups & Delivery
- Fulfillment Origin: Orders are dispatched from our primary warehouse located at 18120 West Bellfort Blvd, Building E, Richmond TX 77407 or designated manufacturer logistics hubs.
- Freight & Title: Unless agreed otherwise in writing (e.g., FOB destination), shipping fees are the buyer’s responsibility. Risk of loss and title transfer to the buyer upon handover to the freight carrier.
- Inspection upon Arrival: The buyer must inspect freight shipments upon arrival and report any damage, missing cartons, or discrepancy within 5 business days of delivery.
6. Returns, Claims & Custom Sourcing Cancellations
- Defective Goods Claims: Any claim for manufacturing defects in dog, cat, or horse products must be submitted with photo documentation within 7 business days of delivery. Approved claims will receive credit or replacement.
- Custom & Private-Label Orders: Orders involving custom manufacturing, private labeling, or specialized product sourcing are non-cancellable once production commences.
7. Product Usage & Resale Compliance
The buyer agrees to sell or distribute dog, cat, and horse supplies in compliance with all relevant federal, state, and local safety standards. Alpman Supplies is not responsible for improper usage, alteration, or misrepresentation of products by third-party retailers.
8. Intellectual Property
All website content, visual graphics, logos, text, and product documentation on https://alpmansupplies.com/ are the property of Alpman Supplies. Unauthorized reproduction, scraping, or commercial use without written permission is prohibited.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Alpman Supplies shall not be liable for indirect, incidental, punitive, or consequential damages resulting from freight delays, lost profits, or product misuse. Our total liability shall not exceed the total amount paid by the client for the specific purchase order in question.
10. Governing Law
These Terms & Conditions shall be governed by and construed under the laws of the State of Texas, United States, without regard to conflict of law principles.
11. Contact Information
For inquiries regarding these Terms and Conditions or purchase contracts, please contact our administrative team: